How Airfrov works    

How Airfrov works

Post a Request

Have something in mind? Let travellers know so they can offer to help!

Join a Pre-order

Check out what our travellers are going to shop for, and make an order from them if you want it too!

Money is held in an escrow by Airfrov. 100% refund if Traveller did not fulfill your request.

Traveller will be reimbursed after you acknowledge delivery and release payment.

Learn More

Community of travellers as your personal shopper

What is Airfrov?

We’re a peer-to-peer marketplace that matches locals who want to buy things from overseas, with travellers who have extra luggage space.

You can also use Airfrov to discover what’s trending, or what fellow Singaporeans buy from overseas!

Why use Airfrov

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Your desposit is safe with us

We hold your payment until you inform us that you’ve received your goods. Don’t worry about anyone going MIA with your hard-earned money!

Abstraction of luggage

Goodbye shipping fees

Is the shipping fee costing you more than the product itself? Get rid of them by hitching a ride on travellers’ luggage space!

Abstraction of limited edition products

Get limited edition, country-exclusive goodies

Can’t wait for your friends’ trip that’s happening months away? Travellers who are there now can help you with the purchase before the stocks run out!

Abstraction of globalisation

Want something that doesn’t offer shipping? No problem.

Let travellers who are on the way there help you get it from the physical store, or order online and ship within the country.

3 ways to shop on Airfrov

Sketch of a light bulb
Get inspirations!
Sketch of a present
Post a request!
Sketch of a shopping carrier
Join pre-orders!
1

Get inspirations

Don't know what to buy? Browse and discover new trends around the world!

Image of biscuits with a cursor - REQUEST NOW
Copy requests from others

Check out what others are requesting from overseas.
If you like it too, simply click on
Request now
to duplicate the request!
Image of a pair of shoes with a cursor - I WANT THIS TOO
Browse recommendations from Travellers
Check out what travellers are recommending from overseas. If you like it too, simply click on
I want this too!
to duplicate the request!
2
Post a request
Create a new shopping task, let a traveller offer help!
1. Post a request!
Provide a concise description of what you are looking for, and state a “Willing to pay price”. This price should cover the cost of the item as well as tips to the traveller.
4. Traveller Returns!
Receive your goods according to your selected delivery method! Click on Release Payment so we can transfer the payment to your friendly traveller!
Request posting lifecycle
2. Traveller Offers! Accept/Decline
Deposit if you’re comfortable with traveller’s offer price and return date, or decline to allow other travellers to make their offer.
3. Secure Deposit
Make payments via bank transfer, credit card or DBS PayLah! . Prices are before 7 % + S$2 service fee. Airfrov holds the payment until traveller delivers.
Abstract pencil writing on a tag
1. Post a request!
Provide a concise description of what you are looking for, and state a “Willing to pay price”. This price should cover the cost of the item as well as tips to the traveller.
Abstract green suitcase
2. Traveller Offers! Accept/Decline
Deposit if you’re comfortable with traveller’s offer price and return date, or decline to allow other travellers to make their offer.
Abstract of a piggybank
3. Secure Deposit
Make payments via bank transfer, PayPal / credit card or DBS PayLah! . Prices are before 7 % + S$2 service fee. Airfrov holds the payment until traveller delivers.
Abstract of a male traveller
4. Traveller Returns!
Receive your goods according to your selected delivery method! Click on
Release Payment
so we can transfer the payment to your friendly traveller!
3
Join pre-orders

What are pre-orders?

Post Pre-order button clicked by a cursor
Pre-orders are hosted by travellers before they visit a store
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Everyone is invited to place their orders within a timeframe
A shopfront
When the pre-order closes and all orders are in, travellers will head out to buy!

Payment & Collection

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Airfrov charges a 7% + $2 service fee on top of the Willing to Pay / Pre-order price. This helps to keep the platform running!
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Get your item or have your money back. Your deposit will be held securely with Airfrov until the traveller delivers and you release payment.
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Choose from a range of collection / delivery options from as low as S$2.50!

Why use Airfrov

A golden bag of coins

Let us handle the tricky payments

Tracking payments and missing buyers can be a pain. Here at Airfrov, requesters make their payment as an order confirmation, so you can go ahead and buy the item with a peace of mind.

A couple shopping

Shopping for others can be a lot of fun!

Discover what’s trending in your destination country - cool things you never knew about and at the same time you can also do some retail therapy for yourself too!

A shopfront

Make money out of your extra luggage space!

Turn that extra luggage space into cash by fulfilling shopping tasks posted by Airfrov’s community of more than 100,000 shoppers! Simply offer to help on individual requests, or host a Pre-order!

2 ways to shop for others on Airfrov

Sketch of a light bulb
Post a trip
Sketch of a shopping carrier
Host Pre-orders!
1
Post a trip
Create a new open trip, help requesters purchase items from the destination you're going to!
1. Post a trip!
State the country you are going to and the date of your return
4. Deliver item
Drop off the item at Airfrov’s Collection Centre within 7 days of your return, and you will be reimbursed when your requester acknowledges delivery
Request posting lifecycle
2. Offer to help
Click on on requests or even post recommendations to help requesters buy items from the destination you are going to
3. Purchase item
Only purchase the requested item after your requester has paid the deposit
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1. Post a trip!
State the country you are going to and the date of your return
Abstract green suitcase
2. Offer to help
Click on
on requests or even post recommendations to help requesters buy items from the destination you are going to
Abstract of a piggybank
3. Purchase item
Only purchase the requested item after your requester has paid the deposit
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4. Deliver item
Drop off the item at Airfrov’s Collection Centre within 7 days of your return, and you will be reimbursed when your requester acknowledges delivery
2

Hosting pre-orders

Calendar stating seven days

Let us know what you can bring back and indicate your return date. We’ll schedule your pre-order to go live for 7 days!

Join Pre-order button being clicked

Requesters who would like the same thing can join your pre-order!

Abstraction of limited edition products

Go out and make the bulk order on your shopping spree after the closing date

Abstraction of globalisation

Meetup with your shoppers or send them out via courier delivery

Are you sure you wish to depart from the Singapore version? Your current requests and trips here will not be carried over. You can always switch back later.